Feedback requested on user-experience of GST application
GST
Dated:- 20-12-2017
F. No.12 /Member [IT]/2017
MINISTRY OF FINANCE
DEPARTMENT OF REVENUE
CENTRAL BOARD OF EXCISE & CUSTOMS
Date: 19th December 2017
To,
All Principal Chief Commissioners/Principal Director Generals/Chief
Commissioners/Director Generals/ Principal Commissioners/Principal ADG/
Commissioners/ Additional Director Generals
Subject: User experience on GST-ACES
Based on the feedback from the field formations with regard to the user experience for the CBEC-GST application, intense efforts are underway to bring about the required changes to improve the following areas, urgently:
1. Log in to AIO
2. Log in to applications
3. Navigation in the GST ap
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ble at www.cbec.gov.in).
D. We are hopeful that these fundamental issues which are the building blocks for providing public services on a digital platform by CBEC will be resolved at the earliest, with constant and vigilant monitoring.
Yours faithfully
( S.K.Panda )
Member (IT), CBEC
Encl: As Above
Weekly Report for User Experience
The first Report to be sent on 1st January 2018 for the performance during the period 26th to 29th December 2017;
The second report to be sent on 8th January, for the performance during the period 1st January to 5th January 2018;
The third report to be sent on 16th January, for the performance during the period 8th January to 12th January 2018.
These reports may be sent by email to with a copy to CBEC.G
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