Feedback requested on user-experience of GST application

Goods and Services Tax – GST – Dated:- 20-12-2017 – F. No.12 /Member [IT]/2017 MINISTRY OF FINANCE DEPARTMENT OF REVENUE CENTRAL BOARD OF EXCISE & CUSTOMS Date: 19th December 2017 To, All Principal Chief Commissioners/Principal Director Generals/Chief Commissioners/Director Generals/ Principal Commissioners/Principal ADG/ Commissioners/ Additional Director Generals Subject: User experience on GST-ACES Based on the feedback from the field formations with regard to the user experience for the CBEC-GST application, intense efforts are underway to bring about the required changes to improve the following areas, urgently: 1. Log in to AIO 2. Log in to applications 3. Navigation in the GST application 4. Report generation from the MIS module

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issues which are the building blocks for providing public services on a digital platform by CBEC will be resolved at the earliest, with constant and vigilant monitoring. Yours faithfully ( S.K.Panda ) Member (IT), CBEC Encl: As Above Weekly Report for User Experience The first Report to be sent on 1st January 2018 for the performance during the period 26th to 29th December 2017; The second report to be sent on 8th January, for the performance during the period 1st January to 5th January 2018; The third report to be sent on 16th January, for the performance during the period 8th January to 12th January 2018. These reports may be sent by email to with a copy to CBEC.GSTPMU@ICEGATE.GOV.IN v.usha@gov.in , panda.susanta@gov.in , The user experi

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