User Advisory for the GSTAT E-Filing Portal
GST
Dated:- 19-3-2026
User Advisory for the GSTAT E-Filing Portal
• Please note that this advisory is only a snapshot for the entire appeal filing process.
• For detailed understanding and in order to have a seamless experience on the portal, users are advised to refer to the E-filling user manual, FAQs and user videos.
Section 1: Getting Started on the Homepage
Before you log in or register, you must complete these initial steps on the portal's main page.
Step 1.1: Download the Offline Draft Filing Excel Sheet (Strongly Recommended)
To save time and minimize data entry errors, it is strongly recommended that the user first download the E-Filing Excel Sheet and fill in the details of the appeal in this Excel sheet. It may be noted that this Excel sheet is a replica of the filing portal and the various Tabs available thereon. Users are also advised to scan and save in a separate folder all
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further action in relation to a filed appeal.
• (Outcome: The portal navigates to the appropriate page for online filing.)
Section 2: The E-Filing and Submission Process
After your ARN/CRN is successfully validated, you can proceed with the filing.
Step 2.1: Login and Initial Setup
• Login/Register: Access the portal using your GSTIN ID(for Taxpayers)/ Back Office ID(for Tax officers). New users must complete the registration process first.
• Disclaimer: After logging in, carefully read the Disclaimer and click “Agree” and “Continue” to access your dashboard.
Step 2.2: Completing the Appeal Form
Navigate through each tab sequentially. Ensure all mandatory fields are completed accurately.
1. Order Details: Select the appropriate order against which the appeal before GSTAT is sought to be filed.
2. Basic s Case Details: Enter case information. (You can copy-paste this from your offline Excel sheet).
3. Appe
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nt gateway (Bharatkosh) for payments via Net Banking, Credit/Debit Card, or UPI. A success receipt/challan will be generated upon completion of payment.
• Offline Payment: If you choose offline payment (via Bharatkosh portal), you must upload the payment receipt/challan to the portal to complete this step.
Step 2.4: Digital Signing and Final Submission
• Signing Options: Submit and digitally sign your documents using one of the following methods:
• External DSC Utility
• NIC DSC Utility
• Aadhaar-Based E-Sign
• Acknowledgement: Once submitted, a final acknowledgement and filing number will be generated and sent to you via SMS and email.
Important: It is strongly recommended to proceed with Court Fee payments tab only when all relevant data and supporting documents to the Appeal are uploaded on the portal. Please fill the Check list by selecting the correct option available.
Upon successful completion
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