Customs – 21/2018 – Dated:- 18-7-2018 – Circular 21/2018-Customs F. No: 450/119/2017-CusIV Government of India Ministry of Finance Department of Revenue (Central Board of Indirect Taxes and Customs) ***** Room No. 227B, North Block, New Delhi dated 18th July, 2018 To, All Principal Chief Commissioner/Chief Commissioner of Customs/ Customs & Central Tax / Customs (Preventive) All Principal Commissioner/Commissioner of Customs/ Customs& Central Tax / Customs (Preventive) All Director Generals under CBIC. Subject: Refund of IGST on export of Goods on payment of duty-Setting up of Help Desks -reg. Sir/ Madam, Various representations have been received in the Board wherein micro, small and medium enterprise exporters have informed that
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ll provide the status of each pending IGST refund claim with specific error due to which it is being held up, on Antarang. The icegate email ID of the officer(s) deputed at the Help Desk may immediately be informed to Team.ICES@icegate.gov.in to enable access to the data. The officers deputed at Help Desks would use this data to inform the exporters about the documents required, if any, and guide them to resolve the errors. The exporters can provide details related to any port of export at the Help Desk near their location. The Help Desk shall act as an extended office of the Port of export and collect documents/ information on behalf of the port of export. The details provided by the exporters to the Help Desk shall be transmitted by ICEGA
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