GST – States – 13T of 2018 – Dated:- 17-4-2018 – Office of the- Commissioner of State Tax 8th floor, Vikrikar Bhavan, Mazgaont Mumbai – 400010. TRADE CIRRCULAR. Sub: Mechanism for redressal of difficulties faced by taxpayers due to technical glitches on the GST portal. Trade Circular No. 13T of 2018 Background and scope 1. Department of Revenue, Government of India vide a circular No. 39/13/2018 dated 3rd April 2018 has put in place an IT -Grievance Redressal Mechanism to address the difficulties faced by a section of taxpayers owing to technical glitches on the GST portal and the relief that needs to be given to them. 2. It has been decided that GST Implementation Committee (GIC) shall act as the IT Grievance Redressal Committee which sha
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who could not comply for any submission on the GST portal due to technical glitches is required to make an application to his Nodal Officer in format prescribed as Annexure 1 through Physical application or by mail (Details of the Nodal officer far tax payer is available on www.mahagst.gov:in). Taxpayer shall file separate application for Grievances in respect of individual issue, The said application shall be accompanied by necessary evidences to establish that a bona fide attempt, to comply with the due process Of law, was made by the taxpayer. The evidences may include either (i) screen-shots of the system taken on-or before due date, (ii) Correspondence made with GST helpdesk i.e. email copy or GST helpdesk ticket number, (iii) copies
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not be available to the cases where non-compliances are due to the reasons other than technical glitches like non-availability of internet, problem of individual taxpayer or any other localized problem. If the issue/problem is due to some legal/procedural reason the same is not come into ambit of IT Grievance Redressal Mechanism. (Rajiv Jalota) Commissioner of State Tax, Maharashtra State ANNEXURE-1 Application for Redressal of difficulties faced due to technical glitches on the GST portal Sr. No. Particular Details 1. GSTIN / PID Number of the Taxpayer 2. Registration number of earlier Act (in case of Migrated dealers) 3. Legal name of the Taxpayer 4. Email of the authorized signatory for communication 5. Phone no of the authorized signat
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